Support

If you're looking for support for an Open Media disc then you've come to the right place.

Here are a selection of our current most commonly reported issues:
Support – FAQs

Disc Problems - Various Packages
If you're having playback problems with our Discs it is more than likely that you have 'GDR8161B' somewhere in the model number of your DVD drive. If your drive has this model number then download the firmware update.

If you have any installation problems please contact your hardware vendor
If the Disc is damaged then please click
Support – Damaged CDs

Please note that DVDs' will not play in CD drives.